Towards the end of 2017, I recognized that if I wanted to reach my own personal business goals of franchising my MedSpa, I had to hire a professional marketing agency to be a part of my plan to go to the next level. Prior to this decision, my marketing was coordinated by myself through multiple consultants working for multiple companies and the messaging was not consistent. While I had built a strong brand, I knew that I was missing all of the pieces of the puzzle to really telling our story.
I did not have the time to manage the marketing nor did I feel like it was the best use of my time. I needed to focus on strategically growing my business and seeing patients; I needed to leave the marketing up to the experts.
Through a mutual business acquaintance, I was introduced to RTL Digital Media and learned about the services they offered. I found that RTL made me a top priority and really spent time getting to know my business and my staff. They didn’t give me a boxed approach but customized a marketing strategy that had a huge impact on the growth of my business. I work in a fast paced environment, and so I needed an agency that could keep up, and they did!
A few months into working with RTL I realized my phones were starting to really ring with new customers. Around August, I realized that my average monthly revenue had increased by 33% and by December 31st, my revenue had increased by 90% for the entire year!
My business now is benefiting from an increased awareness of our brand, and we don’t have to work as hard to get new patients… we just work hard to keep them! 2019 is the year of franchising my business and we are kicking it off with the openings of 2 new locations. We have all worked really hard to get to this level and I appreciate all that RTL Digital Media did to help us reach these awesome milestones.